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How to Order?

Contact a Sales Representative

All orders are processed through a personalized conversation with one of our dedicated sales representatives. Here's how to get started:

  • OSE (Office Supply Essentials):
    If you are interested in any of our office essentials products, reach out to your sales representative to discuss product details, pricing, availability, and shipping options.

  • FFE (Furniture, Fixtures, and Equipment):
    For FFE orders, your sales representative will guide you through selecting the right products for your project, whether it’s for new construction, remodeling, or a custom order.

Your sales representative will work with you to customize your order and ensure it meets your exact needs.

Provide Your Order Details

During your conversation with the sales representative, you’ll need to provide the following details to complete your order:

  • Product name(s) and quantities

  • Delivery address (including any special delivery instructions)

  • Preferred shipping method (standard or expedited)

  • Any customization or special requests (if applicable)

  • Payment method and billing information

Order Confirmation

Once all details have been finalized, your sales representative will confirm your order, including:

  • A detailed invoice with itemized costs

  • Estimated shipping times and costs

  • Return and exchange policies

At this point, your order will be officially placed, and a confirmation email will be sent to you.

Payment

Payment for your order can be made through the following methods:

  • Credit or Debit Card

  • Bank Transfer

  • Check (Please provide check details during your conversation with the sales rep)

Your sales representative will provide guidance on the best payment method for your order and help you with the payment process.

Order Fulfillment and Shipping

Once payment is confirmed, our team will prepare your order for shipping. Your sales representative will keep you updated on the status of your order and any shipping details.

Support and Assistance

If you have any questions or need further assistance during the ordering process, your sales representative is available to help. Whether you need to adjust quantities, change your shipping preferences, or clarify product details, we’re here to ensure your satisfaction.

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